Mail Collection Alternatives
Mail can still be retrieved from local delivery offices upon presentation of valid identification. This option is offered at no extra charge. It serves as a temporary solution for individuals unable to receive mail at their usual address due to flooding or related disruptions.
Temporary Mail Redirection Service
A 3-month temporary Redirection service is being offered for residents who have been displaced from flood-affected locations. The service is arranged via telephone and requires a payment card linked to the original address to verify identity and prevent fraudulent activity. The payment is reimbursed automatically within a few business days. This initiative ensures uninterrupted access to vital correspondence during times of upheaval.
Continued Delivery in Impacted Areas
Mail delivery is proceeding in flood-impacted zones wherever it is safe and possible to do so. Where physical access remains restricted, alternative delivery methods are being employed to limit disruption. Continuous efforts are being made to maintain dependable service levels across all regions. The well-being of both staff and the community remains central to all postal delivery operations during this period.
Further Support and Inquiries
Those seeking clarification on specific cases or additional details about the available services are encouraged to reach out through the designated communication channels. Assistance is being actively provided to help ensure everyone affected by recent events remains informed of their mail service options.